Privacy Policy
Protecting your personal data is our priority
Last Revised: December 1, 2020
Cazh. Privacy Policy
We are the content owner and operator of the website http://www.cazh.id, related sites and microsites accessed through that website (each referred to as a "Site" and collectively referred to as "Sites") ("Cazh.", or "we"). Please note that Cazh. is not responsible for other websites operated by other companies in the Cazh. group or links to other sites or content on the internet owned or operated by third parties. Related sites or content are not under our control and Cazh. is not responsible for errors, omissions, delays, defamation, libel, falsehoods, pornography, obscene content, inaccuracies or other material contained in the content, or consequences of accessing related websites.
Privacy Statement
Protecting your privacy is very important to Cazh. We value your privacy and we are committed to protecting any and all personal information that you may provide to us and therefore will ensure fair, reliable, confidential, and secure treatment of your personal information. We designed this Privacy Policy to explain to you how we collect, use, and share your personal information. "Personal information" means any information that can be used to identify you personally (excluding any information that has been collected or made anonymous) and as interpreted under the Regulation of the Minister of Communication and Information Technology No. 20 of 2016 concerning Personal Data Protection in Electronic Systems (hereinafter referred to as "Regulation 20/2016").
The information contained in this Privacy Policy has been prepared in connection with and in accordance with applicable regulations and for use specifically by Cazh. and its affiliates and/or successors in interest.
Your Acceptance and Consent
You are required to read our Privacy Policy from time to time. By accessing or using our services or products and our Website, this shall be deemed your acceptance and consent to our Privacy Policy, and therefore, you agree to be bound by every provision contained in our Privacy Policy. If you do not agree to any of the terms or provisions in this Privacy Policy, do not use our services or products or our Website. By sending notice to your email, we have the right to revise and/or update our Privacy Policy from time to time and you agree to be bound by the revised and/or updated Privacy Policy. If you do not agree to our revised and/or updated terms in the Privacy Policy, please stop accessing our services or products or our Website.
Your acceptance and consent to this Privacy Policy shall also be related to the provisions contained under the Terms of Service and shall be deemed inseparable and one agreement governing our rights and obligations to you.
Collection of Your Personal Information
We collect and manage your personal information when you register for a Cazh. account as part of our identity verification process, during the transaction process, or when you request a digital receipt. We may collect and manage, but are not limited to the collection and management of, the following:
- Basic user information, such as your full name, email address, residential address and permanent address, phone number, date of birth, age, bank account details, employment information, credit card information, and/or financial account information;
- Any information uploaded by you or any information about your products and services;
- Information attached to you when you access our Site;
- Any information on your computer, mobile phone, or other devices where you install our application or access our Services, which will depend on the permissions you grant;
- Any information collected by cookies, web beacons, and general log information.
We have the right, from time to time, to verify the personal information you provide to us, by sending a verification letter, email, or requiring you to submit supporting documentation, or in any manner as requested.
You hereby agree that your Personal Information may be disclosed to the following parties:
- Affiliates and subsidiaries, agents and contractors of the Company;
- Government, regulatory bodies, and fraud prevention agencies for the purpose of identifying, preventing, detecting or combating fraud, money laundering, or other crimes, and for other lawful purposes;
- To third parties for risk management purposes;
- Other entities that may be required by law or as a matter of public interest may require, for the purposes described in the next paragraph; and
- Purchasers in the event of an acquisition.
You understand and acknowledge that such disclosure must be made and you agree to waive your right to claim damages, to the extent permitted by law.
Use of Information
At Cazh., we use information about you to provide, maintain, and improve our services and to deliver information and support that you request, including receipts, alerts, and support as well as administrative advertising messages.
We may use the information we collect for the following activities:
- Sending news and information about our services and to communicate with you about products, services, promotions, and updates offered by us and select partners;
- Improving our products, services, or Site and fulfilling your requests;
- Maintaining internal records;
- Responding to your questions and comments, to give you access to our products or services and to communicate with you about our products or services;
- Investigating alleged fraud, harassment, physical threats, or other violations of any law, rule or regulation, Site policy, or third party rights; or to investigate any suspected behavior that we consider improper;
- For our internal purposes such as audits, data analysis, and research to improve our products, services, and customer communications;
- For disclosures required by law, regulation, or court order; and
- For the purpose of or in connection with legal proceedings or as necessary to establish, defend, or enforce legal rights.
We may use information about you to improve, customize, and facilitate the use of our services and products to provide better service.
Sharing of Personal Information
You hereby agree that your Personal Information may be shared with our affiliates or vendors for processing purposes that may be required in the maintenance and performance of our service duties and responsibilities, in accordance with applicable law, rules, and regulations. We may, if necessary, involve subcontractors or data processors in any circumstance in connection with the purposes mentioned above.
All processing agreements, subcontracts or data sharing will be in accordance with the requirements under Regulation No. 20/2016, or applicable laws and regulations that may be here after passed and implemented. To the extent that processing, subcontracting, or data sharing requires notice or consent, we will provide or request such notice and/or consent, in any circumstance, before processing or sharing your Personal Information (if applicable).
Except as set forth herein, we will not provide your Personal Information to third parties without your specific consent.
Retention of Your Personal Information
To the extent permitted by law, Personal Information will be retained by Cazh. for the period required to fulfill the purposes outlined in this Privacy Policy.
Security of Your Personal Information
We value Personal Information that is collected, used, stored, and retained through our Site, and will take reasonable action including administrative, physical and technical safeguards to protect it from possible threats, both online and offline. We do not guarantee that unauthorized third parties will not be able to defeat our security efforts or use your personal information for improper purposes. If information is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, if necessary, notify the individuals whose information may have been misused and take other steps in accordance with applicable law or regulation.
However, due to the open nature of the Internet, we do not guarantee unauthorized access by third parties and you are aware of such a situation. If information is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, if necessary, notify the individual whose information may have been misused and take other steps in accordance with law or regulation. To the extent permitted by law, we are not responsible or liable for any damages, losses, and/or claims direct, indirect, consequential, or punitive that you may suffer as a result of loss, unauthorized access, misuse, or alteration of any information you send to the Site.
Your Account Confidentiality
You are responsible for maintaining the confidentiality of your own account and password, as well as every and all applications submitted, obligations agreed to or entered into and all other activities conducted under such account. You agree to promptly notify us of any unauthorized use or disclosure of your account or password, any unauthorized activity under your account or other security breaches.
We will not be responsible for any loss you may suffer due to third party use of your account or password, whether with or without your knowledge, without fault or negligence on our part.
Asset Transfer
In the course of conducting our business, we may sell or purchase assets. If another entity acquires us or all or substantially all of our assets, Information we collect about you may be transferred to such entity. Also, if there is a bankruptcy process or organizational change conducted by or against us, such information may be deemed to be an asset belonging to us and may be sold or transferred to third parties. If the foregoing occurs, you agree to grant us your permission and right to transfer it to third parties without further notice, to the extent permitted by applicable law and regulations.
Applicable Law
Every reference to the law and applicable regulations under this Privacy Policy shall be interpreted in accordance with the provisions set forth under the laws and regulations of the Republic of Indonesia.
Severability
If any provision or term of this Privacy Policy is held or declared invalid, baseless or unenforceable for any reason by rule of law or public policy, such provision shall be severed to the extent invalid or unenforceable and all other provisions shall remain in full force and effect.
Contact Us
For any questions, concerns or clarifications regarding our Privacy Policy, you can reach us through:
Phone
0855 2600 0647